Politicy

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1- Place the order   12 days before the shipping date.

2- For cash flow   issues i request 100% of the invoice proforma more the additional

 charges, because   thedirect operation i must pre-pay. This initial   payment must

be made 12 days   before the date of shipment.

3- After the   customer has squared the DOA according to the instructions, 

described in the   policy-DOA must make the difference in the amount within 2

 days.

4- The price of our   product is obviously FOB, we do not cover box deterioration,

 since the order is   onboard the plane or ship to its destination.

5- The air freight   and its charges correspond to the customer.

 The Exporter   undertakes to send the marine ornamental fish on the agreed date and

 guarantees the   quality and health of the specimens at the time of delivery. Efforts shall be

 made to ensure that   the fish arrive in optimal condition.

In the event of   delays caused by the airline or shipping company, I am not responsible for

 reasons that it is   an external factor that I personally cannot control.

Shipping costs,   including insurance, flights, and duties, will be the responsibility of the

Importer.

Applicable law:

This agreement shall   be governed by the laws of the Dominican Republic and any dispute shall be

 submitted to the   jurisdiction of the courts of the Dominican Republic.

In the event that an   animal arrives dead at the Importer (DOA), the Importer shall notify the

 exporter within 24   hours of receipt of the animal, providing photographic evidence of the

 DOA animal.

If the DOA is 10% compared to the amount   sent written on the packing list and official, commercial invoice,   the exporting company will not cover the mortality.

The Exporter undertakes to replace the DOA   fish in the next shipment or issue a refund for

the value according   to the category that corresponds to the animal; the following tables are, the Doa value.

  We are delighted to confirm that you are satisfied with the   terms, conditions, and policies outlined in our agreement. Your    satisfaction   is of utmost importance to us, and we greatly appreciate your trust and   confidence in our services.     We kindly   request your signature to formalize this agreement and move forward with our   partnership. Your signature    represents   the mutual understanding and commitment between [ECO   ATLANTIC SEA FARM, SRL] and yourself. Please sign    and return   this document at your earliest convenience.       Your   cooperation and partnership are highly valued, and we look forward to a   successful collaboration. If you have any    questions or   require further clarification on any aspect of the agreement, please do not   hesitate to reach out to us.    Thank you   for choosing [ECO ATLANTIC SEA FARM, SRL], and we anticipate a fruitful and mutually beneficial   relationship.